The Metrics has training programs that aims to provide instructions how to use correctly the Metrics MIS and extract the maximum results from the system features.

These training can be delivered at the customer premises, or in the Metrics Corporate University

Metrics’ implementation methodology is based on the best practices of do PMI® – Project Management Institute. Using as a guide the PMBOK® Guide, the methodology provides standards and direction to ensures that the projects are conducted with discipline and consistency. This methodology assures the implementation control into the goals, deadlines and investments agreed.

Metrics’ Technical Support services are provided remotely through a call center and have the specific SLA defined in each contract.

When you call Metrics’ Support Center, you will have contact with best practices which aimed the global quality in attending, since information’s capture until the problem resolution.